Open roles at Telelinkz.
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OPEN ROLES
9Quality Assurance Executive
Full-time • Onsite
AR / Medical Billing Executive
Full-time • Onsite
Virtual Medical Assistant(Pharmacist)
Full-time • Onsite
UI/UX & Graphic Designer
Full-time • Onsite
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Current openings.
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Quality Assurance Executive
Telelinkz
Overview
Telelinkz Pvt Ltd. is based in Lahore looking for an experienced Quality Assurance Analyst (QA) for their US-based inbound Campaign. An ideal candidate must have excellent communication skills writing skills and listening skills.
Key Responsibilities
Provide reports on call center performance for the operations team. Strong time management skills with the necessary skills to self-manage priorities ultimately maximizing productivity and efficiency Responsible for end-to-end Quality Assurance Planning, Training Planning, and execution of the plan of the entire project. Provide reports on the agent's dialing times and key performance indicators. Ensure that all team members are correctly entering all required data in an accurate and timely manner. Provide employees with training and coaching to help them improve their skills. Track the performance of employees to identify trends and make sure they meet sales and performance goals. Resolve call scoring disputes, questions, and inquiries. Escalate situations as necessary. Assist with the preparation and execution of weekly call review and calibration sessions with Operations staff.
Educational Requirements
Bachelor's
Experience Requirements
1 year
Skills Required
Must have at least 1-year of experience. Flexible to work night shifts on permanent basis i.e. 08:00pm -05:00am (Mon-Fri)
Job Type
Full-time
Location
Onsite
Salary Range
PKR 25,000 - 35,000
Working Hours
8:00pm - 5:00am
Benefits
Pick and Drop for Females.
AR / Medical Billing Executive
Telelinkz
Overview
We are looking for an experienced Accounts Receivable (AR) Executive with strong analytical skills and deep understanding of U.S. medical billing workflows. The ideal candidate will manage claim follow-ups, identify underpayments, resolve denials, and ensure maximum reimbursement for our clients.
Key Responsibilities
Perform daily AR follow-up with insurance companies to ensure timely payments. Analyze aging reports and prioritize claims based on payer and aging bucket. Work denials and rejections; initiate appeals with payers as needed. Identify trends in non-payment, partial payments, and denials. Coordinate with billing and coding teams to prevent recurring issues. Maintain accurate documentation of all follow-up activities in the EHR/PM system. Meet daily productivity and quality benchmarks set by management.
Educational Requirements
Bachelor's
Experience Requirements
2+ years
Skills Required
Minimum 2+ years of experience in U.S. medical billing AR follow-up. In-depth knowledge of EOBs, ERAs, denials, and claim life cycle. Strong understanding of payer policies (Medicare, Medicaid, BCBS, Commercial). Familiar with EHRs such as Athena, eCW, AdvancedMD, CharmHealth, or Kareo. Excellent English communication skills (verbal and written). Strong analytical, time management, and problem-solving abilities.
Job Type
Full-time
Location
Onsite
Salary Range
PKR 70,000 - 90,000
Working Hours
8:00pm - 5:00am
Benefits
Pick and Drop for Females
Virtual Medical Assistant(Pharmacist)
Telelinkz
Overview
Female Medical Assistants are required for a Night shift with Excellent English Communication Skills. The candidate is responsible to Handle USA Doctors Office Front Desk with the below Job Responsibilities.
Key Responsibilities
Medication & Refills for patients from Pharmacies. Patients Referral handling. Patients Medication follow-ups with Pharmacies. Appointment Reminders to the patients. Patients Data Entry into the portal Patient Eligibility and Benefits Verification from Insurances.
Educational Requirements
Bachelor's
Experience Requirements
1-2 Years
Skills Required
Must have excellent English Communications Skill
Job Type
Full-time
Location
Onsite
Salary Range
PKR 70,000 - 90,000
Working Hours
7:00pm - 4:00am
Benefits
Pick and Drop.
UI/UX & Graphic Designer
Telelinkz
Overview
We are looking for a creative and detail-oriented UI/UX & Graphic Designer to join our team. The ideal candidate should have experience in designing engaging website interfaces, high-converting marketing creatives, and professional advertising materials. The candidate should also have basic to intermediate knowledge of video editing and motion graphics for digital marketing campaigns.
Key Responsibilities
Design modern, user-friendly UI/UX layouts for websites and landing pages. Create high-quality graphic designs for digital marketing campaigns. Design social media posts, display ads, banners, brochures, presentations, and promotional materials. Develop creative web banners and ad creatives for Google Ads, Meta Ads, LinkedIn Ads, and other digital platforms. Create and edit promotional videos, reels, and short marketing videos. Maintain brand consistency across all digital and print assets. Collaborate with the marketing, SEO, development, and content teams to deliver creative solutions. Prepare design assets optimized for web and mobile platforms. Stay updated with the latest design trends, UI/UX best practices, and AI-powered design tools.
Educational Requirements
Bachelor's
Experience Requirements
4+ years
Skills Required
Bachelor's degree in Graphic Design, Multimedia, UI/UX Design, or a related field (preferred). 4+ years of professional experience in UI/UX and graphic design. Strong portfolio showcasing UI/UX projects, advertising creatives, banners, and branding work. Proficiency in: Adobe Photoshop Adobe Illustrator Figma Adobe XD (optional) Canva (plus) Experience with video editing tools such as: Adobe Premiere Pro After Effects DaVinci Resolve (optional) Understanding of responsive web design and user experience principles. Ability to work on multiple projects while meeting deadlines. Strong communication and teamwork skills. Experience creating creatives for healthcare, SaaS, or digital marketing companies(Preferred). Knowledge of AI design tools such as Adobe Firefly, ChatGPT, Midjourney, or similar platforms(Preferred).
Job Type
Full-time
Location
Onsite
Salary Range
PKR 70,000 - 90,000
Working Hours
8:00pm - 5:00am
Benefits
Pick and Drop for Females
Senior Full-Stack Web Developer
Telelinkz
Overview
We are looking for a Senior Full-Stack Web Developer to develop, maintain, optimize, and manage modern custom-built websites and web applications. We are looking for someone with real experience in custom CMS development, backend systems, databases, APIs, AWS, GitHub, DevOps, security, and performance optimization. The ideal candidate should be able to take an existing codebase, understand its architecture, troubleshoot issues, develop new features, optimize the application, and manage production deployments independently. We are looking for a developer/engineer, not simply a website builder. If you can independently handle: Frontend → Backend → Database → CMS → APIs → GitHub → AWS → Deployment → Optimization we would like to hear from you.
Key Responsibilities
Develop and maintain custom websites and web applications. Build and maintain custom CMS/admin panels. Work on both frontend and backend systems. Develop and integrate REST APIs and third-party services. Manage databases and optimize queries/performance. Manage AWS infrastructure and production deployments. Use Git/GitHub and follow proper development workflows. Troubleshoot application, server, database, and deployment issues. Optimize website speed, Core Web Vitals, and overall performance. Implement technical SEO requirements. Follow modern security and coding best practices. Maintain and improve existing applications and codebases. Research and adopt appropriate modern technologies when required.
Educational Requirements
Bachelor's
Experience Requirements
4+ years
Skills Required
4+ years of professional full-stack development experience. Strong frontend and backend development skills. Experience building or maintaining custom CMS platforms. Strong database knowledge. Hands-on AWS experience. Strong Git/GitHub knowledge. Experience with production deployments and Linux servers. Good understanding of APIs and third-party integrations. Experience with website/application performance optimization. Understanding of web security and technical SEO. Strong debugging and problem-solving skills. Ability to work independently and take ownership of technical tasks. Python/Django or Node.js/Nest.js experience(Preferred). Angular, React, or Next.js experience(Preferred). MongoDB/PostgreSQL experience(Preferred). Docker and GitHub Actions(Preferred). CI/CD experience(Preferred). AI API integrations(Preferred). Experience optimizing Core Web Vitals(Preferred). Experience working with existing/legacy codebases(Preferred).
Job Type
Full-time
Location
Onsite
Salary Range
PKR 100,000
Working Hours
8:00pm - 5:00am
Benefits
Pick and Drop for Females
Off Page SEO Expert
Telelinkz
Overview
We seeking a motivated individual to join our community as an Off Page SEO Expert.
Key Responsibilities
Manage the Off-Page campaigns ● Performance of Link Acquisition with innovative content marketing strategies ● Monitoring and improvement of common Off-Page metrics ● Able to develop and execute successful Off-Page SEO strategies ● Familiar with the latest Link Building Techniques ● Should be very strong in analyzing the competitor's links ● Should have Proper Understanding of keywords ● Experienced in outreach
Educational Requirements
Bachelor's
Experience Requirements
2-3 Years
Skills Required
Knowledge of ranking factors and search engine algorithms.· ● Up to date with the latest SEO trends and best practices. ● Portfolio of Published Articles ● Familiar with the latest Link Building Techniques ● Hardworking and working towards deadlines
Job Type
Full-time
Location
Onsite
Salary Range
PKR 50,000
Working Hours
8:00pm - 5:00am
Benefits
Pick and Drop for Females
Inbound Telecom Sales Specialist
Telelinkz
Overview
We are hiring a driven and customer-oriented Inbound Sales Specialist for our on-site night shift team. As an Inbound Sales Specialist, you will manage incoming calls, messages, and leads, understand customer requirements, and recommend the most suitable products or services while ensuring an excellent customer experience. Requirements: Previous experience in sales, customer support, or a related role preferred Strong verbal communication and interpersonal skills Ability to understand customer needs and close sales confidently Basic computer knowledge: CRM experience is an advantage Self-motivated, energetic, and target-oriented mindset Must be available for on-site night shift work
Key Responsibilities
Handle inbound customer calls, chats, and inquiries professionally Identify customer needs and recommend suitable solutions Convert incoming leads into confirmed sales Build positive relationships and deliver exceptional customer service Provide clear information regarding products, pricing, and services Maintain accurate records of customer interactions and sales activities Coordinate with sales and marketing teams to achieve targets
Educational Requirements
BS
Experience Requirements
1 Year
Skills Required
In an inbound upselling role for residential internet providers such as ADT, Antt, Astound, Breezeline, Brightspeed, Buckeye, Cox Sales, Fidium Fiber, DirecTV Sales, DishTV, Earthlink, Frontier, Freedom Forever, Google Fiber, Hughesnet, Kinetic, Mediacom, Metronet, Optimum, Spectrum, and Starlink, a call center rep must quickly identify upsell opportunities during service, billing, or tech support calls. For example, a customer calling about slow speeds with Starlink or Hughesnet might be offered a higher-data plan, while a Spectrum or Cox caller complaining about Wi-Fi dead zones could be upsold a mesh extender or a gigabit tier. Reps should also bundle DirecTV, DishTV, or ADT with existing Frontier or Optimum internet plans, and pivot to Fidium Fiber or Google Fiber where available as a premium upgrade. Success requires knowing each brand's promo pricing, contract terms, and equipment fees—turning inbound calls into revenue opportunities without hurting customer satisfaction.
Job Type
Full-time
Location
Onsite
Salary Range
100,000-120,000+
Working Hours
8:00PM-5:00AM
Benefits
Pick and Drop for Females Uncapped Commissions
Client Success and Reporting Position
Telelinkz
Overview
We are currently seeking a motivated and detail-oriented Client Success & Reporting Coordinator to join our team for the night shift. This is an excellent opportunity for individuals looking to build a career in client management, reporting, and data-driven decision-making. Requirements: Strong attention to detail and organizational skills Proactive mindset with the ability to multitask Excellent communication and coordination abilities Comfortable working night shift
Key Responsibilities
Prepare accurate and timely client reports Manage client communication in a professional and responsive manner Coordinate effectively with internal teams to ensure smooth operations Assist in basic data analysis to generate insights and support performance improvement
Educational Requirements
MBA, BBA, Accounting and Finance
Experience Requirements
1year
Skills Required
• Strong proficiency in MS Excel • Knowledge of Pivot Tables, VLOOKUP/XLOOKUP & reporting • Good analytical and communication skills
Job Type
Full-time
Location
Onsite
Salary Range
70,000-110,000
Working Hours
7:00PM - 4:00AM
Benefits
Pick and Drop
Medical Content Writer
Telelinkz
Overview
We're hiring a Medical Content Writer for our American medical practice. You'll create patient-facing content (blog posts, FAQs, condition explainers, procedure overviews) and internal materials (clinical summaries, patient handouts, intake forms) — all HIPAA-compliant, evidence-based, and written at a 6th–8th grade reading level. You must understand US healthcare workflows (referrals, prior authorizations, coding/billing basics), state scope-of-practice laws, and common practice software (Athena, Epic, etc.). No fluff, no miracle cures, no fear-based marketing. You'll work directly with physicians to ensure clinical accuracy. Requires 2+ years writing for US healthcare providers — agency or in-house. Life sciences degree or clinical background (MA, RN, LPN, etc.) strongly preferred.
Key Responsibilities
Research and write clinically accurate, patient-friendly content including blog posts, condition guides, procedure explanations, FAQs, and patient handouts — all reviewed and approved by supervising physicians. Ensure all content complies with HIPAA privacy rules, FTC advertising guidelines, and state medical board restrictions on patient communication. Translate medical terminology (e.g., "myocardial infarction," "hypertension") into plain English at a 6th–8th grade reading level without dumbing down clinical accuracy. Update existing materials based on new clinical guidelines or changes in practice protocols. Collaborate with the practice manager and billing staff to accurately explain common procedures, insurance coverage, and prior authorization steps. No ghostwriting for unlicensed claims — everything must be attributable and reviewable.
Educational Requirements
BS Hons.
Experience Requirements
1 Year
Job Type
Full-time
Location
Onsite
Salary Range
125000-175000
Working Hours
8:00pm-5:00am
Benefits
Pick and Drop
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