Customer Service Representatives

Overview

Customer Service Representatives are frontline professionals dedicated to assisting customers with their inquiries, issues, and requests. They provide exemplary service through effective communication, problem-solving skills, and product knowledge. Customer Service Representatives aim to ensure customer satisfaction and loyalty by delivering prompt and courteous assistance across various communication channels.

No. of Vacancies
10
Specific Skills
Communication: Excellent verbal and written communication skills to interact effectively with customers and colleagues. Empathy: Ability to empathize with customers' concerns and provide personalized assistance. Problem-Solving: Strong analytical and problem-solving skills to identify issues, evaluate options, and implement solutions. Patience: Patience and composure to handle challenging customer interactions and diffuse tense situations. Time Management: Efficient time management skills to prioritize tasks and manage workload effectively in a fast-paced environment. Technical Proficiency: Basic proficiency with computer systems, including familiarity with CRM software and other customer service tools.
Job Nature
Full Time
Educational Requirements

A high school diploma or equivalent is typically required for entry-level positions as a Customer Service Representative. Some employers may prefer candidates with additional education or training in customer service, communication, or related fields.

Experience Requirements
2
Job Location
Lahore
Salary
25,000 to 40,000
Job Level
Sr. Position

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